Yes we offer free standard shipping to Canada and the United States, on all orders over $200 CAD
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Once your order is completed, standard shipments within Alberta take 1-3 business days, and 3-5 business days for shipments everywhere else in Canada.
Standard shipments to the United States take 5-7 business days.
International shipments take 3-5 business days.
We use Canada Post and USPS for standard Canadian and American orders.
We may use Purolator for express Canadian orders.
We use DHL Express for all International shipments and express American orders.
(only offered on non-sale items, within 14 days)
There are some circumstances (custom production, pre-order, final sale) where the following policy does not apply.
Free Returns are offered within Canada on all purchases. Return requests must be made within 14 days of the date you receive your order. Requests after this time frame will be denied.
Returns on pre-orders (custom production) are accepted, but will be returned for store credit only. No refunds will be offered.
Shipping for Exchanges or Returns is free of charge within Canada for one return or exchange per order. If a second exchange or return is requested, the cost of the second shipment will be covered by the customer.
HOWEVER, we have a highly experienced team, so if you have ANY issues with your order, we urge you to reach out to us. Most issues can be easily fixed. We will do everything possible to ensure that you are completely satisfied with your order!
Buy Now, Pay Later with Sezzle
Sezzle is a payment solution that enables you to “Shop Now and Pay Later” with simple interest-free installment plans. We break down purchases into four smaller payments spread over six weeks. 25% is due at the time of the transaction, with the remaining 75% due across three easy payments scheduled every two weeks.
When you complete a purchase with Sezzle, Essence Luxe Couture ships your product immediately. You get to enjoy the item before you finish paying for it!
Sezzle automates the repayments from your bank account on file. Shoppers always have the option of paying off their purchase early by signing into their User Dashboard.
To use Sezzle, you must:
- Be 18 years or older (19 years or older in Alabama or if you’re a ward of the state in Nebraska)
- Have a valid U.S. mobile number and email address
- Have an active U.S. bank account
Sezzle's extended payment product does not qualify as a credit product per Reg Z, which means there is no "hard credit" check typically associated with credit products.
No catch. Sezzle is completely interest-free for shoppers. Essence Luxe Couture pays Sezzle a fee for each transaction so that we can help you Shop Now and Pay Later.
The only fees you could potentially incur are failed payment fees and late payment fees. If your scheduled payment fails to process, you will be charged a $10 failed payment fee. We do our best to prevent this from happening by sending email and text reminders.
Rescheduled payments will incur a $5 late payment fee.
While we strive to offer all applicants an installment plan with Sezzle, we simply aren’t able to approve every application. If we aren’t able to approve your application, we will immediately notify you of our decision.
When determining which orders to approve, we consider a number of different factors. For example, the longer you have been a shopper with Sezzle and the more orders you have successfully repaid, the more likely you will be able to spend more.
Here are some things to consider:
• Do you have sufficient funds available - generally we look to see that you have 25% of the order available to spend • The amount you have to repay on previous orders - it may help to pay some off (not a guarantee) • The value of the order you are trying to place
We completely understand the frustration involved in not knowing exactly how much you can spend or how many active orders you can have. However, our rules and approval process help Sezzle responsibly offer a completely free service to our shoppers.
Human Hair Wigs
All of our human hair wigs are custom-made to fit. That means, unlike most wig companies, that offer generic cap sizes, our caps are made to fit your exact head measurements. We do not use generic cap sizes.
Custom-fit wigs are made from scratch and require extra care and expert attention to complete.
On average our wigs are completed within 4-5 weeks. We work around the clock to ensure you receive a unit that's made with high quality control standards. We want to make sure your wig maintains its original quality and longevity, no matter how frequently it's worn.
You will receive 'wig update' emails detailing the progress of your wig every step of the way.
Synthetic wigs take 1-7 businesses to make (depending on our stock), pick, pack and ship.
Many wig companies leave their short hairs, also known as flyaways, at a length of 2". Due to it's short length those strands tend to stick up, and make your wig look frizzy and unkempt.
Our team has solved that issue by instead making our short hairs/flyaways 5-6" long. You will not have frizzing issues with 6" long flyaways. This premium features is part of what makes our wigs uniquely distinct.
Yes, all of our human hair wigs are 100% Cambodian cashmere-soft hair. They can be styled however you'd like and, with the help of a professional, can be redyed.
A few of our wigs are pre-parted, but the parting CAN be changed, once you receive your unit.
Yes. You can request a modification to one of our current listed products. Alterations could include things like extending a root color, removing wig clips, ect.
To request a modification, Contact Us to find out if your request can be accommodated.
It's important to note that our human hair wigs are custom-made to fit. That means we do not use generic cap sizes. Our unique wigs' features are best highlighted when your unit is custom-fit to your exact measurements.
Once you place your order, you will receive an email requesting your measurements, along with details explaining how to properly measure your head.
Transparent lace is usually the preferred lace colour of choice. With concealer or foundation, the transparent lace can be made to blend into any skin tone, easily. That's why most of our human hair wigs are only available in transparent lace. Custom requests can be made at no additional cost.
Each synthetic wig is available in one of two lace colors; light brown or medium brown. Each product listing states the lace color each wig is offered in. Custom requests cannot be accommodated for synthetic wigs.
A silk top is an addition to a wig that allows for an extremely natural look. Essence Luxe Couture's signature silk top is made of a triple silk lace layer material that discretely conceals the wig's knots, creating a 'growing-from-your-scalp' look.
Yes, all of our handmade wigs are pre-plucked, with bleached knots and baby hairs.
Your wig's hairline is a crucial element, so all of our units include our handcrafted custom hairline, made to mimic natural female hairlines.
Our handmade human hair wigs can last years when properly maintained. But lucky for you, taking care of your wig is simple.
Our wigs include an added elastic band, in addition to adjustable strap and clips, which allow the wig to sit securely on your head without glue or tape. If you choose your cap size correctly, you should be able to wear your Essence Couture wig with little to no wig tape, wig glue or any other adhesive.
Yes. Our synthetic wigs are heat resistant up to 325° F.
Our synthetic wigs are available in a medium-size cap.
Each wig is made with an adjustable strap and clips, which allow each wearer to adjust the wig to their head size.
Mink eyelashes can be be reused until they're pretty much unusable. Make sure you clean them after every use.
Our premium LASH'd eyelashes are made with mink fur. The fur we use are collected from minks as they shed their fur naturally. Our lashes are cruelty-free.